Responsible Gaming
Our Commitment to Responsible Gaming
At Vico Magistretti Melbourne, we are committed to promoting responsible gaming practices. We believe that gaming and online pokies should be enjoyed purely as entertainment, never as a way to earn money or solve financial problems. If you choose to play, please do so responsibly and within your means.
Age Verification
All players must be 18 years of age or older to access and use online pokies services in Australia. It is illegal for minors to gamble. We take age verification seriously and reserve the right to verify your age at any time. If you are under 18, please do not proceed.
Warning Signs of Problem Gambling
Recognise these warning signs in yourself or others:
- Spending more time or money gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding or lying about gambling activities and expenditure
- Neglecting family, work, or personal responsibilities due to gambling
- Borrowing money or using credit to fund gambling
- Feeling anxious, irritable, or depressed when not gambling
- Unsuccessfully attempting to reduce or stop gambling
- Using gambling to escape stress, anxiety, or other problems
- Experiencing relationship conflicts due to gambling
Self-Help Tools
Most online gaming platforms provide tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose
- Reality Checks: Receive regular notifications reminding you of the time and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming sites
- Session Time Limits: Set automatic logout times to limit continuous play
We encourage you to use these tools to help maintain healthy gaming habits.
Support Organizations in Australia
If you or someone you know is struggling with problem gambling, professional help is available:
-
Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
Free, confidential counselling and support services for problem gambling -
Gamblers Anonymous Australia
Support groups and peer-to-peer assistance across Australia -
National Gambling Helpline (Lifeline)
Call 1300 888 589 (24/7, free call from anywhere in Australia)
International Support Resources
Additional support organisations available internationally:
-
GamCare (United Kingdom)
www.gamcare.org.uk -
GamStop (United Kingdom)
www.gamstop.co.uk -
Responsible Gambling Council (Canada)
www.responsiblegambling.org -
National Council on Problem Gambling (United States)
www.ncpgambling.org
Take Action Today
If you believe you have a gambling problem, please reach out for help immediately. Problem gambling is a recognised mental health condition, and recovery is possible with proper support. There is no shame in seeking assistance—help is confidential and free.
Contact Gambling Help Online or call the National Gambling Helpline on 1300 888 589 today.
Remember: Gaming should be fun. If it stops being fun, it's time to seek help.